Download now: Forrester report, “Customer Experience is an International Challenge”
Adobe solutions for customer experience management enable businesses to elevate customer experiences to a whole new level. Every interaction with your customers is a moment of truth.
Companies are losing business because of bad customer experiences. European companies are especially out of touch with customer needs and they often lack the resources, skill, or understanding needed to become fluent in addressing the customer expectations in each national market. But the demand for a better customer experience is a universal constant, and unhappy customers will take their business elsewhere.
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Analyst paper: Customer Experience is an International Challenge